Yes. Rainbows Gate t/a Stretcholt Pet Crematorium is governed by a range of strict codes and permits for transport and cremation. We hold all the licences and permits to offer a full range of services to the general public and veterinary practices.

Yes. We are inspected regularly by the Environmental Agency and Defra (Department for Environment, Food and Rural Affairs) as well as the local council (Somerset County Council). Any one of these bodies retains the right to inspect our premises at any time (24 Hours a Day) to ensure that all is in order. All three bodies have the power to immediately revoke our licences or permits following contravention of any of our licence condition.

Each Pet that comes into Rainbows Gate for a Private Individual Cremation is cremated on its own. Our staff take great care to ensure that your pet is tracked by a card system from the moment it arrives until it leaves us in the chosen vessel.

Yes, we offer a wide selection of vessels to suit every type and size of pet. Visit the “Urns & Caskets” page on our web site.

Unfortunately, we are not permitted to release ashes unless they are in a appropiate vessel. If you already have your Urn / Casket, we can accommodate this. Just send your vessel to us or arrange for your vet to send it to us. We will place your pet’s ashes in that vessel .

With the best intentions, we do try to discourage pet owners who make this request. Our experience has shown that it can be unnecessarily upsetting experience and it is perhaps not the best image on which to part with an old friend and ‘member of the family’. Similar to arrangements at human crematoriums, we believe that chapel offers the best gateway for you to say your final goodbyes.